![]() What are the components of a service blueprint template? When designed correctly, good service design can directly improve the employee’s experience, and indirectly, the customer’s experience. Service design is important because it helps a business plan and utilize its resources in the best possible way. Keep reading to find out more about how to use our free service design template to improve your customer experience. It goes beyond the customer, to include the people, tools (physical and digital), and processes that all have an impact on the customer experience. Duplicate this lane as you come up with several amazing improvements.A service blueprint is a template that maps and visualizes the relationships between different service components along the customer journey.
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